Website Care Plans

Your monthly support time covers essential website needs such as:

• Content Updates: Refresh text, images, or blog posts.
• Troubleshooting: Resolve minor issues quickly and efficiently.
• General Website Maintenance: Ensure your site is running smoothly.

Larger Projects:
Requests like adding new features, creating custom graphics, writing content, or other time-intensive tasks fall outside the standard support time and will require a separate quote.

We’re here to handle the day-to-day updates so your website remains fresh, functional, and hassle-free.

A website tune-up is an annual, hands-on review of your website’s functionality and design to ensure everything runs smoothly and remains up-to-date. Here’s what it includes:

• Visual Review: Inspect every page to confirm consistent navigation, layout, and design, ensuring nothing is out of place.
• Content Overview: Identify outdated content, such as expired coupons or old schedules, and recommend updates.
• Link Check: Test all links to ensure they work and fix any broken ones.
• Feature Review: Evaluate your website’s features to confirm they still meet your needs and function properly.
• Plugin Audit: Verify that plugins are actively maintained by their developers and compatible with your site.
• Contact Form Testing: Test all contact forms to ensure inquiries are delivered to your preferred email address.

A website tune-up helps keep your site optimized, functional, and user-friendly year-round.

Yes, if you are a current Faribault Web client handling all your content updates in-house, we can provide you with a basic maintenance package. The price is $100, payable monthly, or $1000 for an annual subscription; you must maintain a credit card on file.

The package includes:

• WordPress security monitoring and backups
• Core & plugin updates
• Tech support for security issues
• License renewal for select premium plugins.
  • Gravity Forms
  • CleanTalk Anti Spam
  • WP Rocket

It does not include content updates, support time, or annual tune-up services. Support time will be billed hourly at $100/hr.

With our robust security measures in place, hacking is highly unlikely. However, if an issue does occur, we’ll step in to restore and clean up your website promptly. Our team will work diligently to resolve the problem and restore your site with minimal disruption. Rest assured, we’re here to protect and support your business.

Don’t worry—content changes won’t break your site! At worst, you might create a formatting issue, but this is usually something we can quickly fix while providing guidance to prevent it in the future.

If the issue isn’t a quick fix, we’ll restore your site using one of your backups, ensuring it’s back up and running without delay. Quick fixes are included in any monthly editing time plan, so you’re always covered.

No, monthly time does not roll over. It is allocated to ensure your place in our schedule for dedicated time and resources each month.

As a Care Plan client, you’ll also benefit from daily website checks for updates, ensuring your site remains secure, functional, and up-to-date.

We'll let you know if your website requests exceed your monthly allocated time. Tasks can sometimes be re-prioritized and scheduled for the following month. We’ll provide an estimate for larger requests and await your approval before proceeding. This improves transparency and helps you plan effectively for more significant projects.